Contact us
We're here to help.
Whether you're an agent, a traveller, or a partner — tell us what you need and the right person will get back to you.
🤝 For Travel Agents
Registration, verification, bidding, the B2B Exchange, payouts.
info@gotripbroker.com💼 Business & Partnerships
Corporate travel, LTC/LTA for organisations, media, partnerships.
info@gotripbroker.comSend us a message
Company details
| Platform | GoTripBroker |
| Operated by | Leidsens Technology |
| Registered address | 52 B/1 Feeder Road, Kolkata - 700056, West Bengal, India |
| GSTIN | 19AAHFL1021H2ZL |
| Udyam | UDYAM-WB-10-0021957 |
| info@gotripbroker.com | |
| Customer care | [CONFIRM - set COMPANY_PHONE in .env] |
| Working hours | Mon-Sat, 10:00-19:00 IST |
⚖ Grievance Redressal
In accordance with the Consumer Protection (E-commerce) Rules, 2020 and the Information Technology Rules, 2021:
| Grievance Officer | [CONFIRM - GRIEVANCE_OFFICER_NAME] |
| info@gotripbroker.com | |
| Address | 52 B/1 Feeder Road, Kolkata - 700056, West Bengal, India |
We acknowledge every grievance within 48 hours and aim to resolve it within 30 days of receipt.
Response times
- General enquiries — within 1 working day
- Agent verification — usually within 5 hours
- Grievances — acknowledged within 48 hours
