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Frequently asked questions
Go to My Trips, click "Compare bids", then click "Accept Quotation" on your preferred agent's card. A private chat opens immediately after acceptance.
Funds are released in 3 stages by admin: 20% on booking confirmation, 60% at tour start, and 20% after completion and your review.
Go to Disputes & Refunds from your account. Click "New Dispute", select the booking, and describe the issue. Our team resolves within 48 business hours.
Contact details are protected until after payment to prevent off-platform deals. After payment, the agent's masked virtual number is revealed. This protects you: off-platform deals lose escrow, refund protection and verified-agent guarantee.
Agents submit their GSTIN, PAN and business address at registration. Our team verifies within 5 working hours. You see a Verified badge on verified agents.
Free travellers pay Rs.30/pax booking fee. Paid plan travellers pay Rs.0. Agents pay Rs.100/pax (free plan) or Rs.50/pax (premium) per completed booking.
Travel agents post destination enquiries. Other verified agents submit proposals with full itineraries. The requesting agent compares for free, selects one, and both pay a small platform connection fee to unlock contact details.
