Help centre

Frequently Asked Questions

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Booking & Payment

Yes. All payments go into a TravelQuoteHub escrow account. Funds are released to the vendor only after your trip is completed.

Raise a dispute from your booking page. Our team reviews and issues refunds from held funds within 5 business days.

You post your trip requirement. Verified travel agents place competing bids. You compare all bids on one screen and accept the best one.

Yes! After a bid is accepted, you can negotiate via the in-app chat before completing payment.

KYC ensures all vendors are legitimate businesses. It protects travellers and builds trust on the platform.

Still need help?

Our support team responds within 24 hours.