Privacy Policy

GoTripBroker (gotripbroker.com) is a digital platform owned, operated, and managed by Leidsens Technology LLP ("Leidsens", "we", "our", or "us"). We are committed to protecting your privacy and handling your personal information responsibly in accordance with applicable laws, including the Digital Personal Data Protection (DPDP) Act, 2023.

This Privacy Policy explains how Leidsens Technology LLP collects, uses, stores, processes, and protects the personal information of users who access or use the GoTripBroker platform.

We may collect personal information such as your name, email address, phone number, identity verification (KYC) documents, booking details, payment information, and platform usage data. This information is used to create and manage your account, process bookings and payments, complete verification requirements, provide customer support, send important service notifications, improve our services, and comply with applicable legal and regulatory obligations.

To provide our services, we may share your information with trusted third-party service providers, including payment gateways, communication service providers (such as email, SMS, or WhatsApp providers), travel partners, and government or regulatory authorities when required by law. We do not sell your personal information to third parties.

Your information is retained only for as long as necessary to provide our services, fulfill contractual obligations, resolve disputes, and comply with applicable legal, tax, accounting, and regulatory requirements. Certain records may be retained for up to seven (7) years or for the period required under applicable laws.

Subject to applicable law, you have the right to request access to your personal information, correct inaccurate data, request deletion of your data, withdraw consent where applicable, and exercise other rights available under the DPDP Act, 2023.

If you have any questions about this Privacy Policy or how your personal information is handled, you may contact:

Leidsens Technology LLP
Email: info@gotripbroker.com